Apple online stores remain offline, iPad purchase requests returned “cannot connect to store” [UPDATE]

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Apple has been experiencing a series of outages this morning to it’s Cloud services and online stores, including the App Store, iTunes, the iBook Store and the Mac App Store.  As of this posting, these stores remain offline, and have been since just before 5 am EST.  In addition, their iCloud services, including Mail and iCloud account management were offline from the same starting time, but were restored 4 hours later.


It is unclear what caused the outage, or when services will be restored as of yet.  I was able to download previously purchased apps from the App Store just a short while ago, but in-app purchases seem to be off-line for some as well.  Are you currently experiencing these outages?  Feel free to share your experience with us in the comments section below so that others might benefit, too.  In addition, feel free to indicate the region or country you are attempting to connect to services from.  My experiences have been from the US online stores in Florida.

If you wish to track these outages on your own, you can access Apple’s System Support Status page here.


[UPDATE: 4:05 EST]

Apple has released a statement to CNBC addressing their current outage issues…

We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We’re working to make all of the services available to customers as soon as possible, and we thank everyone for their patience

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One thought on “Apple online stores remain offline, iPad purchase requests returned “cannot connect to store” [UPDATE]”

  1. It’s means “it is” and should not be used as a possessive as in “Apple is having problems with it’s Cloud functions.”

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