The i.TV iPad app that serves as a TV guide has been my go-to app for checking out what’s on TV for a long while. It’s a really useful and nicely done app when it’s working well.
Unfortunately, it has a pretty checkered track record when it comes to working well consistently. I find that it periodically ‘forgets’ my TV / Cable provider details – and of course when it does it becomes entirely useless. Usually it just takes a bit to re-enter the details for my local cable provider and the sort of subscription package I have to get it going again.
In the last week or so, the app is getting substantially worse. It’s loading its pages far more slowly and forgetting my provider details often. And it has also developed a new party trick – it has my provider details right but it has ‘lost’ a bunch of available channels.
The screenshot above shows some of the extended basic cable channels I have access to – but it is missing ESPN 2 (53) and AMC (63).
Here’s another one, where the app has somehow forgotten about Fox and NBC (2 and 4):
I’ve tried re-entering my provider details and it hasn’t helped – and in the area of the app’s settings where I would previously just tell it that I have Extended Basic it now offers a Manage Channels view which doesn’t even list the missing channels.
There are zero connectivity issues on my iPad mini while these issues are occurring. I’m on a solid, fast home WiFi network, all other apps are working fine and have solid connectivity, and notably the TV Guide app sees all my channels just fine.
It’s a bit of a shame to say as I’ve always liked this app, but it’s hard to lose patience with it at this point.
Are any of you users of the i.TV app on your iPads? If so, have you been seeing any of these issues?