Dell Exec Critiques the iPad; His Thoughts Backed Up by Track Record of Total Failure

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Dell Streak 7 Tablet Details  Dell

Wouldn’t it be great to hear the Washington Wizards brass offer a critique on how the Boston Celtics are run? Nothing like a consistent bottom-dwelling club offering thoughts on how to be a successful team right?

At least one Dell executive seems to be the sort of guy who would agree with the above – as The Next Web reported this week:

Straight from the foot-in-mouth department: Dell Australia managing director Joe Kremer has reportedly questioned the ability for Apple’s iPad to stand its ground in professional environments, because enterprise users demand more. Say what?

At a media and analyst briefing in Sydney on Wednesday afternoon, Kremer uttered the following statement in connection with the iPad:

“People might be attracted to some of these shiny devices but technology departments can’t afford to support them.

If you are giving a presentation and something fails on the software side it might take four days to get it up and running again. I don’t think this race has been run yet.”

Somehow the shiny iPad has been good enough for more than 90% of the Fortune 500 to be either deploying or piloting it. For it to be in use in educational institutions from the K-12 level right up to blue-chip universities. For it to be in use in the cockpit of numerous major commercial airlines. For it to be in use by an enormously wide range of businesses, from law firms to hotels and restaurants.

Meanwhile Dell’s two tablets are in use by … which businesses exactly? Which technology departments are feeling good about choosing a Dell Streak 5 or Dell Streak 7? I’d take a wild guess that the answer is none – especially since both these tablets are now discontinued products.

Apparently the Wizards Dell is planning to make up for their two swing and a miss tablet efforts by releasing a ‘business-friendly’ Windows 8 based tablet at some point. Because businesses are known to love going with the vendor with a striking record of failure in a product category. And championship teams love getting advice from also-rans.


Patrick Jordan

Founder and Editor in Chief of iPad Insight. Husband, father to a lovely daughter, Commander of the Armies of the North, dog lover (especially Labs), Austinite, former Londoner, IT consultant, huge sports nut, iPad and mobile tech blogger, mobile apps junkie.

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8 thoughts on “Dell Exec Critiques the iPad; His Thoughts Backed Up by Track Record of Total Failure”

    1. Sounds like a money and time saving idea. If my app fails during a demo, I just restart it. But that has only happened once out of 50 times, so…. I’m good.

  1. Actually he is correct…….if he was speaking in 1996. IT departments at major corporations are notoriously resistant to devices that they don’t have complete and utter control over. Thankfully those days are coming to an end as more and more IT departments are told to “shut up, quit whining” and figure out a way to support these “Shiny devices”. His comments are the sort of that should have had the financial analysts telling their clients to run for the doors. They show a company that has lost the race and doesn’t know what to do about it. Hint Mr Kremer, expecting Microsoft to deliver your salvation is folly at best.

  2. ‘Dull’ along with MS can’t figure out how to continue producing their ‘windoze’ PC junk in the post PC era. Michael Dell should take his fortune, retire and run a foundation to help eradicate diseases like AIDS.

  3. He is right. I love my iPad but it would suck as a replacement for my work laptop. We piloted the iPad for 6 months and had nothing but problems integrating most of the applications we utilize. For most companies it’s a Microsoft world and I bet most of that 90% was pilot for sure because we suspended our pilot and are no longer allowing purchase of iPad. None of my fringes in IT are actively using them either. We are not using Dell tablets either by the way. Tablets period are not ready for everyday corporate use and iPad has a long way to go before people dump all their Windows compatible software and servers just to integrate the iPad. For now I will enjoy my iPad for home use.

  4. Umm … Yeah, because Apple has been so good at figuring out what businesses and IT departments need and want.

    Can we say OSXServer, anyone?!?

    I am an IT manager. I use an iPad. It’s the only gig in town. That does not mean it was designed to do all the things I would like to do with it. It may do them but it does not do them well. I look forward to a competitive tablet that fits my needs vs the needs that Steve Jobs defined for me.

    No King lasts forever … Even if his surfs have been blinded by a fancy looking piece of fruit on the back.

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