A Fix for When an iPad Bluetooth Keyboard is Not Recognized

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Here’s a quick tip that may help if you’re having trouble getting a Bluetooth keyboard to pair up with your iPad. I was trying to pair up a Bluetooth keyboard + folio case from eKit this morning and found that it just wasn’t being seen at all when I turned on Bluetooth on the iPad.

The keyboard was powered on and in connect mode, Bluetooth was turned on in Settings on the iPad, and the iPad listed a ZAGG BT keyboard and others it had previously been paired with – but it didn’t discover any new devices.

I tried turning the keyboard’s power off and back on a few times, followed by turning Bluetooth on the iPad off and back on – but the keyboard still wasn’t discovered by the iPad.

Then I paid more attention when looking at the list of already paired devices:

iPad Bluetooth Keyboards

There was one just listed as ‘Bluetooth Keyboard’ which I had tried tapping on a couple times and it told me the device was not available and to check its power status etc. The it occurred to me that perhaps the eKit keyboard was announcing itself with the same generic ‘Bluetooth Keyboard’ name. So I tapped the blue arrow at the right hand side of the existing entry for Bluetooth Keyboard and then tapped to Forget This Device and clicked OK to confirm I wanted to forget it.

iPad Bluetooth Forget This Device

And sure enough that did the trick. When I turned Bluetooth off and back on again on the iPad and powered the keyboard off and back on, it showed up as Bluetooth Keyboard and Not Paired, just as it should, and paired successfully with the iPad.

iPad Bluetooth Keyboard Pairing

I guess the moral of the story is it would be helpful if BT keyboard makers would be sure to give their devices less generic names.

Patrick Jordan

Founder and Editor in Chief of iPad Insight. Husband, father to a lovely daughter, Commander of the Armies of the North, dog lover (especially Labs), Austinite, former Londoner, IT consultant, huge sports nut, iPad and mobile tech blogger, mobile apps junkie.

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3 thoughts on “A Fix for When an iPad Bluetooth Keyboard is Not Recognized”

  1. My ipad 4 screen looks very different when I click on settings and general. Bluetooth doesn’t show and when I scroll to the box with date & time, keyboard, international & accessibility nothing shows like your screen. Anyway I still can’t the Zagg bluetooth keyboard to work. In fact I can’t even get ipad’s keyboard up.
    Any ideas?

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