App Store Updates Not Showing – an Easy Fix

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App Store Updates page

Update: It looks like my ‘easy’ fix has not worked for many users. It looks like now like this is an Apple issue that they are aware of and working on. In the meantime, the best current workaround seems to be this one: Go to the Purchased section in the App Store,  make sure you’re on the All tab, and scroll through and apply updates.

I’ve seen a large number of users saying that the App Store Updates page is not working over the last few days. I experienced the issue myself – with the App Store icon badge showing a number of updates available, but the Updates page was completely blank.

It looks like there is a very easy fix for this though – the old school, cure-all fix for computer issues of all sorts. Reboot the iPad. Just power the iPad off and back on like normal. Just to be clear, to reboot the iPad you hold down the top Power button until you see the ‘Slide to power off’ prompt, then slide to power off. Give it 10 seconds or so and then hold the power button down again until you see the Apple logo appear on the screen.

That simplest of solutions has worked for me. Let me know in the comments if it works for you or if you have another solution to the issue.

Patrick Jordan

Founder and Editor in Chief of iPad Insight. Husband, father to a lovely daughter, Commander of the Armies of the North, dog lover (especially Labs), Austinite, former Londoner, IT consultant, huge sports nut, iPad and mobile tech blogger, mobile apps junkie.

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50 thoughts on “App Store Updates Not Showing – an Easy Fix”

  1. Tried a power off and a reboot. Neither one fixed the problem for me. There are various entries on the support community forums that indicate this might be a problem at Apple’s end.

    1. I turned on airplane mode and that turned off my wi fi. then I went back to normal mode and all my apps appeared!

  2. This did not work for me, so I am still looking for a solution… If you have any other suggestions, I’d love to hear! Thanks for investigating this!

  3. I called apple support this morning, they said problem is on their end and to give them time to fix and try again in 24 hours.

  4. What worked for me was to close all running apps, then turn off my wi-fi. When I opened the app store my updates showed up. Then I just went and turned back on my wi-fi. I had previously tried a reboot that didn’t work for me.

    1. Lynn – I tried your solution but I’m confused. If you turn off the wifi you cannot access the app store nor any updates that may be waiting. Here’s what worked for me…

      I took your advice and turned off my wifi.
      Then I checked the app store and of course I got zero because the wifi was turned off.
      I then turned the wifi back on
      Then I went back to the App Store and presto.. my apps waiting to be updated sprang onto my screen and I updated them all with a touch of the button in the upper left of the screen.

      So… thanks for the guidance as I would never have thought of this myself. I was ready to head to the nearest Apple store in the morning. Now I don’t have to. Love it when issues work out that way.


  5. I have the same problem, as do others in my household with iPads. On mine, I have a “2” icon over the Updates tab. When I go to Updates, a blank page.

    I turned the iPad completely off, waited more than 10 seconds and rebooted.
    I turned the wireless off and back on.
    I tried to join another network.
    I renewed my DHCP.

    After each of these, I go to my Updates page and it is still blank.

  6. Neither a reboot nor Lynn’s WiFi trick has worked on my iPad 2; no matter what, the Updates screen stays blank despite pending updates. I can go through the alphabetical list and update the ones I spot, as a workaround, but this seems to be a pretty widespread problem that Apple hasn’t acknowledged… And rebooting is not a universal fix.

  7. Maybe it’s not a big deal, but I hate when things don’t work as designed. Pretty frustrating.

  8. iPad 4 32GB WiFi+LTE here – I’ve tried rebooting, turning wifi and LTE on and off in every combo possible, resetting network settings, signing in and out with my Apple ID, all without any success. Meanwhile my iP5 is working just fine. Hopefully this is something on Apple’s end and they get it fixed ASAP.

  9. Rebooting did not work. ‘Reset all settings’ did not work. Closing the App Store icon did not work. Removing the last ten Apps did not work. Closing all active apps did not work. Loading a new App did not work.

  10. I’ve tried both the turn off and on method as well as what Lynn P suggested and neither have worked. One app prompted me to update when I opened it but I declined because it didn’t say what was in the update, on reopening that app I no longer get the option to update.

  11. Didn’t work for me either. Also went through alpha list nd updated those I could, but still have a stubborn “1” that’s driving me crazy!!!

  12. If you are getting the blank app update screen, many people are having this problem over the last couple of days.

    Found in Apple Discussion Forum – tedious, but worked for me when all the other listed solutions didn’t:

    According to Fly150 in another discussion, this will work.

    If you want to update the Apps while waiting for Apple to fix Updates:

    1. Go to App Store
    2. Select Purchased
    3. Select All
    4. Scroll down to find the Apps showing update
    5. Select update on the Apps

    This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

    1. This worked for me, too! Thanks for the tip. Hopefully Apple will be able to fix what’s broken on their side of things soon. :)

  13. When I spoke to the Apple support folks this morning, the chat session ended with the Apple folks indicating that they believed it was a problem on their end since they were having the same problem internally !!!

    24-48 hrs for a fix… Hummm… The proposed solutions did not work for me either…

    1. UPDATE: 12:00 NOON PST

      Just got an update from Apple support and there is NOT YET a fix from Apple but they are still working it.. FYI…

  14. Go to App Store/Purchased/All. Scroll through all your apps and you’ll see which ones need to be updated. Just click each individually. The app will update an the badge will disappear.

  15. Have tried this several times and it still doesn’t work. Showing 2 apps available for update, but update page is blank.

  16. No proposed “fix”, nor anything else I try is working. Folks pay a lot for Apple in order to avoid these issues…Apple products just always work correctly. Seems not in this case. Hope it is fixed soon. Feels like I own a Droid, again! Ugh.

  17. This fix of re-booting is also not working for me either. Both of my household iPads are having the same issue as of July 27, 2013. I even tried restoring my iPad from a previous back-up, and the problem still remains. The App Icon on my iPad is showing that I have a number of apps to update, however, when I go into my “updates” page, it is just blank. Glad to see these other posts as it seems like an Apple problem and not just my iPads.

  18. Rebooting didn’t work for me, and In Purchased apps I couldn’t find the ones to be updated, so I went into iTunes in OSX, updated all apps there, and synced with iPad. Solved the problem.

  19. This is very annoying. I have to manually update my apps. Time consuming when you have a hundred plus apps. It’s been three days and still this problem. Apple is slowly fallen apart. Little annoyances like this are becoming to common lately. I miss Steve.

  20. Went to Purchases and updated one, but AppStore is still showing another needs to be updated, and no other updates are available in Purchases.

  21. WOW, for almost all computers and software my IPAD has been the easiest and non prone to issues. Mine has been blank for the last few days. Just be patient. First the company needs to know that there is a issue. Second, all the apps that I manually updated were running just fine, why did I get bent when they didn’t automagically update? Just don’t fret on the little number by the updates and keep on working. If it was a Microsoft Surface, you could be using the only real app they have, Microsoft Word. LOL

  22. I’ve been updating my apps in iTunes and then syncing my iPad with iTunes. That’s the only way I can get rid of the number. I agree that it’s annoying that the app store update isn’t working. I have an iPad 3 and and an iPod Touch 4th gen. The app store works fine on the iPod touch.

    Simply rebooting my ipad didn’t change anything. Update page on the App Store was still blank.

  23. Workaround for those who didn’t catch it before: Go into ITunes on your computer, run update on apps there, then sync with your device.

  24. Going into purchases and updating each individual app has been working for me. However, I have noticed that if you have both iPhone and iPad apps you have to go between the two to be able to check them all. Also, it sometimes helps to go through a-z individually.

  25. Didn’t work for me. I’ve tried resetting back to factory settings and that didn’t work either. Told an Apple Support person. He was less than helpful and treated me like I was too stupid to understand his “genius” level suggestions that didn’t work.

  26. As I went looking for a solution, it (the problem) got fixed! My guess is Apple finally took care of this.

  27. None of the ‘fixes’ have worked for me either, and I don’t see many update ‘buttons’ on the purchased page. Not the same number as the iPad is telling me need updates anyway.

    Does anyone have eta of when this issue might be fixed? Updates is working fine on my iPhone, just not on the iPad. Frustrating, but at least I know it’s not just me now.

  28. None of the above worked for me. Updated the apps on the computer and then synced iPad and that didn’t work either.

  29. Phietz Kiswieantoro – that Guardian article has no relevance for this issue at all. That is about the security breach and temporary takedown of Apple’s *developer site*, which has just about nothing to do with the App Store and user-facing side of things. Also, the developer site has been back up and running for several days while this issue was ongoing.

  30. I know – rebooting your idevice sometimes doesn’t work. What I found as a small work around is to open up your computer (the computer you use to sync/update your iDevice) and go to Library (this can be found in the top right corner of iTunes 11). When you’re in Lobrwry, go to th left side and you should see a toggle that allows you to switch between music, movies, apps, etc. Go to apps and you should see all your apps that need updating.

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