iPad Basics: Where to Find Your Cellular Data Number on a 3G iPad

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CellularData

If you own an iPad or iPad 2 WiFi + 3G model and you need to talk to your carrier about anything involving cellular data, you’ll need to know your Cellular Data Number. It’s one of the first things you’ll be asked for by an AT&T or Verizon rep if you contact them for support or questions relating to your 3G data plan.

Fortunately, it’s very easy to find this number and others that your carrier may want to know on a support call.

As you can see in the screencap above, you will not find your Cellular Data Number in the Cellular Data section of the Settings app. You will find it under the Settings > General > About section, just below the Serial Number item.

Just a few spots down you’ll also see your device’s IMEI number, which the carrier may also need to know. 

I realize this is a very basic tip, but it’s also that will save you a little bit of time if you’ve never had to look for the Cellular Data Number before – and any little bit of time savings on a call to AT&T or Verizon is a very good thing in my book.


Patrick Jordan

Founder and Editor in Chief of iPad Insight. Husband, father to a lovely daughter, Commander of the Armies of the North, dog lover (especially Labs), Austinite, former Londoner, IT consultant, huge sports nut, iPad and mobile tech blogger, mobile apps junkie.

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6 thoughts on “iPad Basics: Where to Find Your Cellular Data Number on a 3G iPad”

  1. I have to agree with you on this one.

    Anything to cut down time on the phone with, or waiting for customer service is golden.

    This is very useful and timely info for me as I was planning, or shall I say “putting off” a call to customer service myself.

  2. Dear Sir,
    I would like to know that I have a problem for not occur Cellular Data icon in settings so how I will do for it? I have put in the Micro SIM in my Ipad but their cellular data icon not open in my Ipad settings. Why? Pls reply me as soon as possible.

    Regards,
    Win Han Htun

  3. I recently decided to sign up for a cellular data plan on my iPad however I cannot find the cellular data plan button that my wife’s older version of the iPad has. How do I recover the option? I know it is available because when I first got the iPad a window would constantly pop up prompting me for cellular service.

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