I had been running my iPad 2 jailbroken for a few weeks, and recently restored it back to stock. Sometime during its jailbroken period, it lost the ability to save photos and images to the Camera Roll.
I honestly have no great thoughts on what caused the issue – it started around the time of my troubles with the iUSers jailbreak app but that may be unrelated. In any case, one fine day I could no longer save an image from Safari, or Photo Transfer app, or any other app, to the Camera Roll.
Though I worked around the problem for a while, it became increasingly frustrating, and often slowed me down when working on posts and reviews. When I did my recent restore I thought that would be the end of the issue, but alas it persisted even after a full restore.
My web searching for solutions to this issue yielded nothing useful. Over this weekend I got fed up with the problem and started racking my brain for possible fixes. I had a vague recollection of similar issues in the past with the iPhone – and of a fix involving the folder where Camera Roll images are stored. After a while I thought I remembered that folder being called /DCIM/ something?
A little web searching gave me the reminder I was looking for – the folder that stores Camera Roll images is at:
Normally when troubleshooting an issue that involves a specific file or folder, it’s good practice to rename the file or folder in question. In this case though, since my iPad 2 is no longer jailbroken, there’s no easy, quick way to do that – so I took a more drastic approach. I used the iPhone Explorer app to view the (partial) file system on the iPad 2, found the /DCIM/100Apple folder, and deleted it.
My vague memories of the same issue on the iPhone were that renaming or deleting that folder would cause iOS to recreate it and the newly created folder should cure the issue. And it did.
As soon as I deleted the folder, I was once again to save images to the iPad’s Camera Roll. From Safari, from Photo Transfer app, from wallpaper apps, and so on.
The only noticeable side effect from having deleted the folder is that images that were there prior to the deletion are now blurred and not usable. There were only a few and any that I needed had already been synced and backed up – so this is no big deal and I’ll delete those images when I have a chance.
So, here are the steps I took to fix this:
— Did a full backup and sync to iTunes before starting.
— Used the iPhone Explorer app to find this folder and remove it: /Media/DCIM/100Apple. Even on a non-jailbroken iPad (which does not expose the whole file system) you’ll be able to see that path.
That’s it. This solution has worked well for me. Please note that you should always do a backup and sync and feel comfortable in your ability to restore and re-sync your apps and data before trying something like this. If you’re comfortable with that this is a likely easy fix for a very frustrating issue.