What can you do to keep the Messages bug from crashing your iPad?

Share This:

messages_appimage: Apple

What we know

Apple has been working on a fix for the Messages bug that has plagued iOS 8 devices since being recently discovered by Reddit users.  The bug affects text messages, and can render the app unusable.  In addition, in some cases it causes iPads to re-boot or re-spring.  The message itself is a series of unicode characters that are sent through any app, not just the iOS messages app.  The issue arises due to the way iOS 8 handles the display of notifications that contain Arabic characters.  Is is unclear why, but the manner in which certain characters are stringed together confuses the app, and as a result, it crashes.

What does Apple say?

Apple has acknowledged the issue in a statement to CNBC

We are aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update

As much as we would love to have a quick fix for this issue, we might have to wait another day or two before Apple releases one.  Rushing to get a patch out the door ASAP without sufficient time to test it could potentially put far more iOS users at risk and create an even larger problem.  In the meantime, Apple is offering this temporary fix on their support page

What can you do while you wait for an official fix from Apple?


Not the most elegant solution–but a solution for now none-the-less.    Additionally, you can also turn off all notification for all your apps that send received messages to your notifications.   That way, the message will not display a preview in the form of a banner on your iPad or iPhone.

Interestingly enough, those who have jailbroken iPads are not affected in the same manner because when their devices crashes springboard, their iPads simply go into “safe mode.”  Quick show of hands for anyone who has received this nasty bug, and what, if anything, you have done to your iPad to remedy the situation?


Share This: