In the latest Tablet Satisfaction Study from J.D. Power and Associates, the iPad remains at the Number 1 position in the overall rankings.
In the survey of over 1,800 tablet users, the iPad got an 836 on a 1,000 point scale measuring customer satisfaction. It also was the clear leader, with a perfect 5 out of 5, on the J.D. Power Circle Ratings for Consumers – with 5 representing ‘among the best’. All its rivals were at 3 (About average) or below.
Tablets were graded in five key areas in the study: Performance, which was weighted most heavily; ease of operation; styling and design; features; and cost.