Tag Archives: App Store

iPad App Store Updates Problem: Looks Like It’s Fixed Now

App Store Updates

It looks like Apple has now fixed the issue with the blank Updates page in the iPad App Store. As of late last night, app updates are showing up fine again on my iPad mini.

I’ve also heard from several users this morning via comments, email, and Twitter that updates are showing up properly on their iPads too.

Are you all seeing the same? Let us know in the comments.

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iPad Blank Updates Page Is a Known Issue, Apple Working On It

App Store Updates Page Blank

For the last several days many iPad users have been seeing a blank Updates page in the App Store, while the App Store app icon shows there are updates available.

There are numerous threads about this on the Apple Support Community pages. So far the best, and still quite clumsy, workaround is to go to the Purchased tab in the App Store and scroll through and install your updates from there. This works for me on my iPad, though it’s a pain in the neck to do because even the All tab under Purchased only shows about 50 apps, while I have over 200 installed and well over 1,000 purchased total. So I have to use the alphabetical listing on the left of the Purchased page and go through letter by letter.

This morning I spoke to Apple Support about this issue and was told the following:

— Apple is aware of the issue and says it has been a problem for at least the last 3-4 days.

— It is only affecting the iPad.

— Apple is working on resolving the issue, but there’s no ETA as yet for when it may be fixed and of course no system status type page where users can check on progress or see when the issue is resolved.

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App Store 5 Years Old Today, More iPad Games Gone Free

App Store 5th Anniversary

Today marks 5 years since the App Store officially opened. I can still remember the long wait for that day to arrive. I was already using a number of jailbreak apps on my iPhone back in those early days, but I knew there was so much more to come once the App Store arrived.

I had very high hopes for the App Store and I’m happy to say it has exceeded all my expectations. Like many people, I use apps for just about everything these days. Calendar, contacts, note taking, research, web browsing, drafting and writing articles, reading – newspapers, magazines and books, task management, social networking, fitness and health tracking, and so much more. It’s hard to think back to times when I didn’t have an app available for just about anything.

There are some great iPad apps and games available for free right now to mark the App Store 5th anniversary. Apple’s own offer of 10 landmark, groundbreaking apps and games for free is still ongoing, and includes titles like Infinity Blade II, Where’s My Water?, and Traktro DJ for iPhone.

Today I’ve noticed a few other notable titles gone free: Mirror’s Edge for iPad, Dead Space for iPad, and Homerun Battle 2.

I’m sure there will be quite a few more apps going free and big sales to mark this anniversary week – it’s a great time to pickup some top notch iPad apps and games at little to no cost.

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Apple Offers ‘Amazing, Groundbreaking’ Apps & Games Free Today

iPad Apps on Sale

As part of celebrating 5 years of the App Store Apple is offeringup 10 ‘amazing, groundbreaking’ apps for free for a limited time. As you can see above these include some flagship iOS games like Infinity Blade II and Where’s My Water and some impressive apps like Day One and Over.

This is quite an interesting promotion – since none of these are Apple’s own apps or games. The App Store’s 5th anniversary is Wednesday, July 10 – and on the same page as the apps promotion Apple highlights a timeline of milestones in the store’s history.

The Milestones section is fun to browse through – with lots of crazy, huge numbers, dates when some flagship apps were launched or featured in the App Store, and more.  Here are a few of these milestones that caught my eye:

July 14, 2008: 10 Million apps downloaded in the first weekend the App Store is open

September 9, 2008: 100 million downloads reached

January 16, 2009: App downloads top 500 million worldwide

April 4, 2009: And less than 3 months later, App Store downloads top 1 billion.

April3,2010: iPad goes on sale

April 30, 2010: TIME Magazine launches on iPad

June 7, 2010: App Store downloads top 5 billion worldwide. 11,000 apps designed for iPad available.

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Father’s Day Gift Guide: Featured in the App Store this Week

App Store Fathers Day Gift Guide

One of the featured app collections in the App Store this week is titled ‘Father’s Day Gift Guide’. So if you’ve got a dad in your life who’s partial to a great iPad app you may want to give it a look and get some inspiration.

The collection has 8 sections: Gifts for Music Lovers, Gifts for Photographers, Gifts to Get Stuff Done, Gifts for Foodies, Gifts for Casual Gamers, Gifts for Hardcore Gamers, Apps for Kids, and Games for Kids. Each section features 10 apps.

One notable thing about the collection is that it highlights a number of Apple’s own apps – including GarageBand, iPhoto, and Pages, Numbers, and Keynote.

There are plenty of good app choices in each of the sections, so this collection should offer some good ideas for all the dads out there who aren’t looking for a new pair of socks or a fancy new drill for Father’s Day.

You can find the Father’s Day Gift Guide app collection right at the top of the App Store featured section, in the rotating set of images for featured collections.

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App Store Hits 50 Billion Downloads: All Time Best Sellers for iPad

50 Billion App Store Downloads

Apple announced yesterday that the App Store hit the much-anticipated 50 billion app downloads milestone:

Apple® today announced that customers have downloaded over 50 billion apps* from the revolutionary App Store℠. Customers are downloading more than 800 apps per second at a rate of over two billion apps per month on the App Store.

In iTunes on the desktop you can see a listing of the Top 25 All-Time Paid Apps and Free Apps, with separate listings for iPad apps and iPhone apps. There are no huge surprises in the iPad Top 25 list, but here’s a few things I find interesting:

Skype for iPad is the Number 1 All-Time Free App. I think Skype’s iPad app is great, better than its desktop version – but I’m still a little surprised to see it right at the all-time chart.

— 10 of the Top 25 paid are not games, and 6 out of those 10 are Apple apps – Pages, Keynote, Numbers, GarageBand, iMovie, and iPhoto. Another reminder of the huge piles of money Microsoft is leaving on the table by not bringing Office to iOS.

— Facebook is Number 6 on the Top Free list – I’m a little surprised it’s not higher.

— Angry Birds HD and Angry Birds HD Free are the highest listed games in the Paid and Free lists.

Anyone want to start a pool on when downloads hit 100 billion?

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Age Ratings Now More Prominent in iPad App Store

Age Ratings in iPad App Store

Last week Apple made some minor adjustments to the layout of iPad and iOS App Store pages. One of the more notable changes is in the way that age ratings for apps are presented – they’ve been made a little more prominent.

Age rating details are now displayed much higher up on the App Store window for individual apps – just below the app title and developer name. This follows closely on another recent update that made it easier to see which apps offer In-App purchases.

Now both of these bits of information – age rating and the indicator for apps with In-App purchase – are right up in the top section of the app window.

These changes should be good news for many iPad and iOS App Store users, and especially for parents.

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iPad Tips: How to Change Your iTunes Store Location

Settings_iTunes_and_App_Stores

This is a question I see come up a lot in iPad and iOS forums: how to change your location for iTunes and the App Store. Luckily, it’s very easy to do – right on the iPad itself. Here’s how:

— Open the Settings app on your iPad.

— Tap on the entry for iTunes & App Stores in the left sidebar – as shown above.

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Looks Like iOS 6.1 Update Fixed the App Store Purchased Section Loading Issue

iPad Purchased Not on This iPad

It looks like the iOS 6.1 update has fixed the longstanding problem with the App Store Purchased section not loading. As I posted about recently this issue was affecting numerous users and was a known issue that Apple’s engineering team has been working on.

After the iOS 6.1 update I can once again load the Purchased section in the App Store on my iPad 3 and iPad mini. I can get both tabs of the section to load too – the All tab and ‘Not on This iPad’.

It still takes quite a while to load each page (a minute or more) and sometimes switching between tabs will make the App Store app crash back to the home screen – but most of the time it is working OK for me.

For those of you who were seeing this problem before, what are your results when trying this after the iOS 6.1 update?

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Can’t Access Purchased Section in iPad App Store: Apple Says It’s a Known Issue with ‘Extensive Purchase History’

iPad App Store Purchased section

Have you had problems getting the App Store Purchased section to load on your iPad? Spent time staring at a screen like the one shown above just saying ‘Loading’ for a long while and then the App Store app crashes back to the home screen? Me too. On both my iPad mini and my iPad 3 for at least several weeks now.

I’ve rebooted the iPads more than once, hard rebooted them, and signed out and back in to my Apple ID account in the App Store. I’ve also searched and noted that there are numerous threads on this issue – here’s just one example: https://discussions.apple.com/thread/4313321?start=15&tstart=0.

So today I decided to call Apple Support about it. I’ll offer full details below, but the short story is that Apple’s Engineering team is aware of the issue and is working on a number of reported cases. Mine was ‘escalated’ and added to those cases this morning. The issue appears to be with those of us who have what an Apple senior advisor called an ‘extensive purchase history’ when it comes to iPad and iOS apps. My purchase history shows 1,212 iPad apps and 1,276 iPhone apps – so it looks like I qualify.

The only suggested workaround right now is to open up iTunes on a PC and sync any apps you previously purchased and want to get back onto your iPad or other iDevice.

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Latest Cannot Connect to iTunes Store Errors: Apple Techs Working on It

Cannot Connect to iTunes Store

The infamous ‘Cannot connect to iTunes Store’ errors have been a frequent issue for many iPad and iOS users for months now. I did a post on the Best Fixes for Cannot connect to iTunes store errors back in August – and those fixes have resolved the problem for many users.

Today I’m seeing the error specifically when trying to use Search in the iPad App Store, as are lots of other iOS users. I can still update apps and install new apps without a problem – but as soon as I tap in the search bar I get the error, and of course cannot carry out any searches.

I’ve tried all the fixes listed in my best fixes post and they don’t solve today’s issue – which looks like another issue at Apple’s side. I’ve spoken to Apple support today and they have verified that they can reproduce the issue, that their techs are aware of it, and they’re working on it. There is currently no ETA on when it is expected to be resolved and I couldn’t get any details on what’s causing the issue.

Have any of you seen this problem today with App Store searches? Or seen any fixes for it?

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