Tag Archives: apple news

Apple Needs to Fix Their Service and Support Problems

Before I get into the reason I am bringing this subject up, I want to say that not all of my interactions with Apple Support have been bad. In fact, almost all of them have been quite positive. Any time I have called about a device, I’ve gotten the help I needed. When I recently contacted Apple about Apple Care+ charges from a device that had been returned, they refunded the money even faster than the timeframe they quoted. Even when Apple botched my recent Apple Watch order, the people I talked to in support really tried to help and gave me a free Sport Loop band for the trouble.

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Apple is About to Enter a New Stage in their Services Push- Subscription Bundles

Apple TV+

Just before the drama of Epic Games’ PR stunt and ensuing lawsuits and insanity, rumors started to roll that Apple was preparing to release multiple subscription bundles to add value to their current services business. You can find Mark Gurman’s original story at Bloomberg here.  That sounds like a smart play for Apple, and one that has been widely predicted by myself and many other Apple fans and tech bloggers over the last three or four years.

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Apple News+ Audio

Can New Audio Content and Local News Help to Turn Apple News+ Around?

Apple News+ Audio

Apple just took the wraps off of a couple of new audio features in Apple News, one of which is geared toward generating interest in its News+ subscription service. Can this new feature get people interested in Apple’s paid tier of News?

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There Are Some New Apple Deals As We Get Close To WWDC

With WWDC only a week away, there are a couple of new Apple deals that have come to light. The first is their new no-interest Apple Card payment plans for Macs, iPads and their accessories, HomePods, Apple TV, AirPods Pro, AirPods and other devices. These new plans, which are similar to one unveiled for the iPhone last year, were rumored last week. While the Apple Watch is strangely absent, these plans should prove to be very popular and get more Apple fans interested in the Apple Card.

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Apple News+ Needs Some TLC

We’ve been here before. iCloud had its struggles all the way back to MobileMe before finally finding its footing recently. The Apple Maps app itself was fine from the beginning, but the stitched together maps and second-hand POIs were rough until Apple put in the work themselves. Apple Music’s content was good, but the interface was a flat-out mess when it was rolled out. Conversely, Apple News was just bad all the way through when it was released. Despite all the rough beginnings and growing pains, though, it’s good that Apple stuck with all of the above and made them all into strong services and apps in the long run.

I keep thinking Apple will learn from their previous false starts, but that doesn’t seem to be the case, as Apple News+ has taken the same path iCloud, Maps, Music and News before it. News+ has easily been the poorest received of all of Apple’s new paid service offerings and it culminated with the head of the service leaving the company this week.

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Apple Shares Some Very Merry 2019 Numbers

You know who had a great 2019? You guessed it.. Apple broke records and managed to not only overcome a market swoon, but get back to an all-time high stock price by the end of the year. Oh,  and they managed to demonstrate that they really can deliver when it comes to new services and wearables. This is vitally important as iPhone sales level off and profits decrease.

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Apple’s iCloud.com Beta is Changing as We Near Release Day

I periodically go back and check on Apple’s iCloud.com Beta for one reason. I’ve been waiting to get access to News Publisher on my iPad for two years now. The only place you can get access to Apple’s online Content Management System for manually positing to Apple News is right here at iCloud.com, and unfortunately, it has been inaccessible on the iPad up until now. If you look at the screenshot above, this may be about to change.

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Some of the Good and Bad of Apple News+

I’ll begin by saying that I have always been a fan of magazines. I used to peruse my father’s mix of sports. shooting and hunting magazines when I was younger. As I grew into my teenage years, gaming magazines got my attention. Then in my college and grad school years it was computer and tech magazines, especially those that focused on early mobile technology. I even ended up managing the magazine section at a local Barnes and Noble for six months because I always loved browsing there.

After a busy couple of weeks, I’ve finally started spending some time using Apple News+. I am already very familiar with Apple News, as I use it daily along with Flipboard and Twitter to keep up with the latest in tech and Apple news and I publish each of our articles on the service, as well.

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Apple’s Event Offers Few Surprises, but Some Solid Coming Attractions

Apple’s Showtime event took place at 12 PM Central today and the company revealed a couple of things that we all knew were coming and two that were a little less certain. Here’s a brief look at each to get you caught up:

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Apple’s iCloud Outage Shows They Still Have Plenty of Work to Do in Services

From mid morning until around 3 PM EST on Thursday, most of Apple’s iCloud services, including Mail, Calendar, and Find My iPhone were offline in some regions.  Apple wasn’t the only company with cloud service outages this week, but yesterday’s major iCloud outage couldn’t have come at a worse time for the company.

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There’s Nothing Cryptic About Apple’s March 25th Event Invite

Apple usually gives us some hints as to what’s coming on their event invites, pointing the way to what’s right around the corner. Sometimes they are very subtle hints that spark interesting theories and discussion. This time around, not so much.

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