Latest J.D. Power Report: iPad Repeats as Number 1 in Customer Satisfaction

iPad Customer Satisfaction Aawrds

In the latest Tablet Satisfaction Study from J.D. Power and Associates, the iPad remains at the Number 1 position in the overall rankings.

In the survey of over 1,800 tablet users, the iPad got an 836 on a 1,000 point scale measuring customer satisfaction. It also was the clear leader, with a perfect 5 out of 5, on the J.D. Power Circle Ratings for Consumers – with 5 representing ‘among the best’. All its rivals were at 3 (About average) or below.

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Tablets were graded in five key areas in the study: Performance, which was weighted most heavily; ease of operation; styling and design; features; and cost.

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iPad + Extreme Case: 8 Story Drop, No Worries

Holy Crazy Tough iPad case Batman. These guys at GizmoSlip dropped an iPad 3 in a G-Form Extreme case from the top of an 8 story building, screen down onto cement.

And the iPad still works. The screen is coming up just a little from the frame and there’s some multitouch ‘glitchiness’ – but it works.

I’d say if you’re after a durable iPad case you might want to give this one a look, even if you’re not planning for any drops from 8 story buildings.

 

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iPad 3 Refurb Models’ Prices Dropped: Starting at Just $409 for WiFi + Cellular

iPad 3 Refurbished Models

Prices for refurbished iPad 3rd gen models have dropped significantly at the Apple online store. You can now get a 16GB WiFi + Cellular model for $409. The top of the line 64GB WiFi + Cellular refurb model is just $579. 

Just as a quick reference point, the iPad 3rd gen was released in March of 2012 and the original price for that 64GB model was $829.

These refurb units generally come with the same one year warranty as new models and I’ve had very good experiences with buying refurb units from Apple.

If you’re looking for an iPad for yourself or a friend or loved one, it’s well worth taking a look at these deals at Apple’s Refurbished iPad 3 page.

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iPad Hit by a Foul Ball, Shrugs It Off

Need any proof that the iPad’s made of pretty stern stuff? Well here ya go. It took a direct hit from a foul ball at a girls softball tournament in Iowa – and it appears it didn’t miss a beat.

I’m not sure it’s recommend by Apple to test this out in your local batting cage, but still, good to know.

 

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Retailers Offering Big iPad Discounts, Maybe We Will See a New Model This Month

Best Buy Discount iPads

Best Buy are offering heavy discounts on various iPad 3 models this week. As 9to5Mac reports, current deals at Best Buy offer up to 30% off standard retail prices.

One of the most enticing deals will let online shoppers get their hands on a 16GB Wi-Fi only model for just $314. A 32GB Wi-Fi only model is available for as low as $384 ($165 off retail).

Fortune Tech also has a piece up today, noting that deep price cuts this week at several retailers are also including the iPad mini and speculates that this is an indication that new models are coming soon:

On Wednesday, Wal-Mart (WMT), Best Buy (BBY) and MacMall initiated clearance sales, reducing their 3rd-generation iPad and current iPad mini prices roughly 30% across the board — a pretty good sign that Apple is about to replace the old models with new ones.

I would not be at all surprised to see a new iPad release as early as this month, as I’ve mentioned before when talking about the possible move to 6 month refresh cycles for the iPad. But I expect and hope that Apple will hold off releasing a new iPad mini until they can add a retina display to it – and all the latest leaks / rumors I’ve seen on that topic suggest that’s not likely to happen until towards the end of this year.

It would be great to see a new iPad that borrows a bit from the iPad mini though. If we are going to see that this month then we should see one of those lovely Apple event invites issued over the next week or two.

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