Apple tends to be a tight-lipped company, controlling the news and the narrative around them and their products whenever possible. However, sometimes that isn’t possible, and the recent customer dissatisfaction and negative press bonanza over their decision to throttle the processors of iPhones with worn batteries certainly qualifies. They responded publicly last week to admit to the practice of slowing phones with worn batteries to prevent usage peaks and shutdowns for the safety of internal components. Even though there are legitimate reasons for their actions, Apple’s admission to adding this “feature” went over like a lead balloon with many users and members of the tech press. Today, they responded again.

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